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Buying a PC for School

Need a new computer? Purchasing a computer for a student?

At this time of the year, many companies are running PC sales, and you might consider upgrading your computer, or even purchasing a computer specifically for your son or daughter. However, instead of purchasing a machine that will last several years, many people choose a computer based entirely on the price tag. This can lead to purchasing another machine a year or two later, as the components in the inexpensive machine lags behind current technology or fail altogether.

A well-designed and well-chosen computer can have a lifespan of five years or even more. Save yourself (and your children!) the frustration of a slow, outdated machine, and save yourself the cost (and frustration!) of frequent replacements by shopping smart. Here are a few of the things we consider when deciding what machine to recommend. Read More »

Managed Antivirus Software

We have a new enterprise antivirus and reporting software we recommend to our clients. But first here is some information on the different types of antivirus.

Antivirus is important because it removes viruses on your computer and prevents future infections on your machine. Without an antivirus program, a repair costs 5x more than if you had purchased a product for protection. It is not advised to run two antivirus programs at the same time. They can conflict with each other and reduce your overall protection. New computers come with introductory antivirus protection but it usually expires 15 or 30 days later. You need to either activate it or replace it with your preferred antivirus program. Read More »

Tech Lab featured in Wauwatosa Now

Tech Lab was recently featured in the Wauwatosa Now in their Business Brief section. The article is regarding our recent move. To see the article click here.

Roger Heindl, president, says, “I’m thrilled we found a place at the heart of the majority of our clients, between Milwaukee and Waukesha. We do all we can to put the needs of our clients first and provide the best service possible. I look forward to serving you and our community from this great central location.”

Ransomware

In the news recently, you may have heard the term “Ransomware.” This particular type of malicious attack is a multilayered attempt to lock you out of your computer, and extort money for the promise to unlock it.

The mechanisms used by ransomware can be intimidating to understand, and becoming the victim can be frustrating. In essence, a computer victimized by ransomware is locked, and cannot be accessed by anyone but the person who holds the key. Ransomware attackers will often try to extort victims for money in exchange for the key. Ransomware demands will usually ask for payment in cryptocurrency like Bitcoin.

Ransomware can infect a computer through most of the same avenues as other viruses and malware. You can stay protected from ransomware by using safe browsing practices, up-to-date operating systems, and malware and antivirus programs.

Ransomware sometimes masquerades as a law enforcement action, such as a demand from the FBI to pay a fine. In our experience, no ransomware demand is legitimate. Tech Lab does not endorse paying ransomware extortion in any case. We consider paying ransomware demands to be encouraging and directly funding acts of computer terrorism. Tech Lab will not assist our clients in facilitating ransomware payments. However, we can help you with your computer in other ways.

If your PC has been attacked by ransomware, or you would like to take precautions against it, please contact us! We can help you set up backups, and deploy security tools that will protect you or your company from ransomware. Let us consult with you to help you understand the risks of ransomware, and how to minimize them. Read More »

We’ve Moved! 3 Simple Steps To Prep Your Tech

We are excited to announce that Tech Lab has moved to a new location in Wauwatosa! Our new address is:

11617 W. Bluemound Rd.
Unit 3
Wauwatosa, WI 53226

Moving a business from one location to another can be a complicated process, fraught with logistical challenges. You want to be up and running as soon as possible at your new site, so your employees can start work right away and your customers can expect the same level of service starting the hour you open your new doors.

Moving a business raises some unique technical challenges. Business computers rely on a stable environment to properly share files, report activity, and remain secure. Moving them from one location to another can cause unexpected issues. However, following these three simple steps can ease the process and help make sure you are up and running as soon as you open your doors. Read More »

Spring Clean Your Computer?

Warmer temps are here and spring is in the air. You may be working to deep clean around your home and want to bring some freshness into your life.

One area you may not consider cleaning is your computer. If your computer is running slower than it used to, it may be because your computer has built up items it does not need and it is bogging down your computer. Or you may have picked up a virus or malware which can slow down computers as well. Tech Lab can provide you with a PC tune up or assist you with virus and malware removal.

Maybe neither of those situations fit you but your computer is still slower than you would like. Options exist to speed up your computer. One way is to replace your current hard drive with a solid state drive. This drive works using electrical parts instead of mechanical parts so it operates at a faster speed. Another option is to increase the amount of memory or RAM in your system. This isn’t always necessary but may help to improve performance.

If you are not ready to invest in a new computer, your PC can be refreshed with these simple improvements. Tech Lab can help you choose which parts will give you the best increase in speed. So as you clean up your home remember to clean up your computer too!

Social Media Digital Dilemma?

Have you ever had questions about social media? Would you like an account for Facebook or Pinterest but are not sure how to create one?

Join Tech Lab at Heritage in West Allis on Thursday, February 23 at 2pm for a session on Social Media. You will create an account for Pinterest, learn about the program, and learn more about Facebook. Hands on workshop time will also be given where you can ask experts questions and get personal assistance with your technology struggles. Guests should bring their own device with them. Call 414-302-9700 to register!

We cannot wait to see you!

Digital Dilemma Sessions

Join Tech Lab with Synergy HomeCare at Heritage in West Allis on Thursday, January 12 at 2pm for a session on an Introduction to the Internet. You will learn how to navigate, search, and Brain Health games. Hands on workshop time will also be given where you can ask experts questions and get personal assistance with your technology struggles. Guests should bring their own device with them. Call 414-302-9700 to register!

We cannot wait to see you!