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Tech Lab Inc works with business customers from one computer up to 75 computers. Some of our customers prefer to save money and bring their equipment to us for analysis and repair, and others have us provide on-site service. We prefer a “No Surprises” policy so here are our current rates.

Description Rates
Monthly Membership Program (TechVigilance) Varies, starts at $120/month
Computer Repair Service, Technical Support, Consulting
(15min minimum remote, 1hr minimum on-site)
Website Production and Maintenance
(15min minimum)
Emergency Service (non-members)
(<48 hours notice – unscheduled)
$440/hr. with down-payment
Local Ground Travel (1 Person / 1 Vehicle) $1.75 per mile
Secure Data Erasure with Physical Destruction and Certificate with Serials $60 per drive
Secure Encrypted Off-Site Backups
Storage Expands As Needed (Unlimited)
$200 Account Activation/Setup
$0.50 per GB per month

Schedule An Appointment

Our office operates by appointment only, all of our work is scheduled. Please contact us to set up a time for your project. Emergency service is reserved for customers who need us to come out immediately, anytime of day, but we’re either already booked for other jobs, or the office is closed. If we are unavailable or if you cannot get in touch with us, please call the emergency service number listed on the contact page. We will inform you of our availability and whether or not emergency service would apply on a case-by-case basis. If you decide to go ahead with emergency service, we will ask you to authorize it in writing either via text, email and also sign off on it on our printed work order upon arrival.

Support Process

Our customers are required to sign a standard work order before we provide any service or assistance for you. Once signed, we will begin the support process by evaluating the situation. Depending on the nature of the problem, we will either fix it right there or if our lab would offer a better chance of repair, we will suggest taking your equipment back to our office or shipping it to us. Most repairs are completed within 5 business days unless we need to special order a part. Our staff will then return the equipment to your location, set it up, and verify everything is functioning normally.

Our customers also have the option for drop-off and pick-up service to save on travel costs. Please contact us to schedule an appointment.